Our guarantee

Discovery Tours is respected throughout our industry for having the highest standards of professionalism, luxury vehicles, reliability, safety, convenience, personalized service, and offering the most competitive rates for the level of service we provide.

Our service features private groups, vehicles of 8 passengers or less, and highly trained drivers who really care about your experience.

From simple transfers to full-day tours and shore excursions, Discovery Tours guarantees quality service at the most competitive prices every time.

Our “No Worries” Refund Policy
You can cancel without penalty up to 15 days prior to your tour. Also, you will never be held responsible for itinerary changes or weather conditions that cause your ship to not arrive in port as scheduled.

Our “Never Miss The Boat” Guarantee

In all our years in business, we have NEVER caused a client to miss the boat!

In the extremely unlikely event you are returned late to port, due to a mistake of ours, we will arrange and pay for your accommodations, meals, and transportation to your ship’s next port of call.


  • Our vehicles can drive around and park inside the historical centers where tour buses cannot enter, hence dropping you off at the doorstep of what you want to see and do.
  • Our vehicles and drivers are always at your disposal, even while you are out exploring on foot. Any time anyone needs assistance, we are there.
  • Hate being pushed around by crowds? Don’t do so well in the heat? Moving slower than you once did? Our service resolves it all.


  • Your driver will go at your pace, according to what you want to see and do. Try to get that level of service with a giant bus tour!
  • Certain things you want to do? Last minute changes? We will do everything in our power to accommodate your special requests, in advance or on the go.
  • Want to do something completely off the beaten path? Our specialty is tailor-made tours. If one of our classic tours isn’t the right fit, let us create a custom tour just for you.

Maximize Your Time

  • Did you know that it takes approximately 20 minutes to walk from the tour bus parking areas in Florence and Pisa to the centers? We can add at least 40 minutes to your tour day!
  • Did you know that with a bus tour, you’re obligated to stay with the group no matter what? With private service, you can skip what doesn’t interest you.
  • Our drivers and guides are experts at making it all fit. We will sort out the scheduling, keep our eye on the clock, and keep you on track so you get the most out of your day.

Best Value

  • Our average price with a group of 8 passengers is 70€ per person. The same tour with the cruise line? Around 110€ per person. And remember, with a bus, you will be with 50+ people.
  • With our service, it is your party and your tour.

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