Privacy GDPR

Privacy Policy

Personal data processing statutory notice

Discovery Tours Srl (hereinafter also “Discovery Tours”), as data controller, in accordance with article 13 of the General Data Protection Regulation (EU) 2016/679 (hereinafter the “GDPR”), is providing the following information about the processing of the personal data which you, as the data subject, have provided us:

  • a) for buying a travel package;
  • b) within the context of our services;
  • c) registration on the Discovery Tours web site and/or app or the filling in of forms on the Discovery Tours web site.

We do not collect or process special category data (GDPR Art 9 “… personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and … genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation …”).

Nature of data provision and consequences arising out of any refusal

The provision of your personal data is optional; however, without the data requested for the purposes shown in a) and b), the service requested or part thereof may not be performed and you may not be able to take advantage of above-mentioned opportunities.

The provision of optional data shall allow Discovery Tours to enhance the services offered, for rendering them better tailored to the personal interests of its passengers.

Personal data recipient categories

Your data shall not be disseminated. Your data may be disclosed only for the purposes stated above to the following categories of persons and entities:

  • – Discovery Tours in-house staff, appointed as data processing agents and/or data processor;
  • – to the suppliers and/or agents/operators which, on board ships and ashore, provide services required during the cruise (e.g. port agents, guides, chaffeurs/drivers etc.);
  • – persons, companies, associations or professional firms providing services or advisory or consulting services to Discovery Tours for protecting its claims (e.g. chartered accountants, physicians, lawyers, tax consultants, auditors and consultants within auditing or due diligence operations, etc.);
  • – persons, companies or agencies that provide marketing services and analysis or consulting activities to Discovery Tours;
  • – persons and entities that are authorised to access your data, both recognised by law and secondary legislation or by orders issued by authorities empowered by law, including port authorities at the place of landing.

The list of persons and entities to which your data have been disclosed is available at the company at the following addresses:
privacy@discoveryguidedtours.com or
Discovery Tours srl, Via IV Novembre, no. 10, 00069 Trevignano Romano (ROME, Italy).

Retention of personal data

Personal data shall be retained for a period of time not exceeding that necessary for the purposes for which they were collected and subsequently processed. Personal data shall be retained for the full duration of the contract which you have entered into and for a subsequent period:

  • i. within the periods established under prevailing legislation;
  • ii. within the periods established under legislation, including secondary legislation, which require data to be kept (for example tax returns);
  • iii. within the period necessary for protecting the rights of the data controller in the event of any disputes arising concerning performance;

Personal data collected and processed for profiling shall be retained for a maximum period of ten (10) years, at the end of which they shall be automatically deleted and rendered permanently anonymous.

Data Controller and Data Processors

The Data Controller is:
Discovery Tours srl, with address in Via IV Novembre, no. 10, 00069 Trevignano Romano (ROME, Italy).

Data subject rights

At any time, in accordance with articles 15 to 22 of the GDPR, you are entitled to:

  • a) access your personal data;
  • b) request your personal data to be corrected;
  • c) revoke, at any time, consent to the use and disclosure of your personal data;
  • d) request your personal data to be deleted;
  • e) receive the personal data concerning you in a structured, commonly used and machine-readable format, as well as the right to send your data to another data controller;
  • f) oppose the processing of personal data concerning you for marketing or profiling purposes;
  • g) obtain restriction on the processing of personal data;
  • h) lodge a complaint with a supervisory authority;
  • i) receive a notification whenever there is a personal data breach;
  • j) request information about:
    • i. the purposes of processing;
    • ii. the categories of personal data;
    • iii. the recipients or categories of recipients to whom personal data have been or will be disclosed, specifically, whenever data have been sent to recipients in third countries or international organisations and the existence of adequate guarantees;
    • iv. the period personal data shall be retained;
    • v. whenever data have not been collected from the data subject, all information regarding their origin.

You may exercise these rights and/or obtain further information about personal data processing, by sending a notification:

Discovery Tours srl

Cookie Policy – Informations about Cookies


What are cookies

A cookie is a small text file that is stored by the computer when a website is visited by a user. The text stores information that the site is able to read in the moment in which it is seen at a later time. Some of these cookies are necessary for the proper operation of the site, others are useful to the visitor because they can safely store such as a user name or language settings. The advantage of having cookies installed on your PC is to no longer need to fill out the same information each time you want to access a site visited previously.


Why does this site use cookies?

Some cookies are extremely useful because they can make browsing more enjoyable for you when you visit a website already consulted other times. If you use the same device and the same browser, the cookie can, for example, remembering your preferences, help us understand how to use our sites and make content appear more relevant to the interests and needs of the user.

This website uses cookies profiling, third-party cookies are designed to create profiles on the user and used in order, for example, to send advertising messages in line with the preferences shown by the same part of its network browsing.


Check and delete cookies

If you want to change the way the browser uses cookies, or block or delete cookies from this Web site (or any site), you can do so by changing your browser settings.

In order to monitor cookies, most browsers allow the user to accept or reject them all, or accept only certain types, ask every time if you want to save a cookie to a particular site. It is equally easy to delete cookies that have already been saved by the browser on the device.

The process for review and delete cookies varies depending on the browser used. To learn how to deal with a particular browser, you can use the Help menu of your browser.

To limit the receipt of cookies through the browser visit the following sites to understand how to prevent your device from receiving cookies (depending on the browser you’d use): Firefox; Internet Explorer; Google Chrome e Safari. Alternatively, visit: http://www.aboutcookies.org; http://www.allaboutcookies.org this website explains, step by step, how to control and delete cookies in most browsers.

About tracking cookies for advertising purpose, the user can use the service Your Online Choices, through this service you can manage preferences tracking of most of advertising, this resource should be considered in addition to the information provided in this document.


Types of cookies

Cookies are categorized as follows.

  1. Session Cookies

    They are stored on the user’s computer for purely technical and functional requirements, for the transmission of session identifiers required to enable a safe and efficient site; they are deleted at the end of the “session” (hence the name) with the browser is closed. This type of cookie avoids the use of other technologies that could compromise the privacy of users.

  2. Persistent cookies

    They remain stored on your computer’s hard drive until they expire or cancellation by users / visitors. Through persistent cookies visitors who access the site (or any other users who use the same computer) are automatically recognized at every visit. Persistent cookies fulfill many functions in the interest of navigators (such as the use of the navigation language or recording of the shopping cart in shopping online. However, persistent cookies can also be used for promotional purposes or, even , for purposes of dubious legality. Visitors can set your computer’s browser so that it accept / reject all cookies or to alert whenever a cookie is offered, in order to assess whether to accept it. The ‘ user is allowed, however, to change the default configuration (default) and disable cookies (ie block a final), by setting the security level higher.

  3. Third Party Cookies

    Cookies that are stored on behalf of third parties and may be in turn session or persistent.


Cookies used in this Web Site

Cookie Name Expiration Third Party Description Purpose
PHPSESSID Session NO Cookies used for user session management server. And ‘automatically it sets at the entrance of the website to differentiate visitors from other users connected and current vanishes when browser is closed. The user is uniquely represented by a numeric code generated at random.

Don’t stores personal and sensitive information of the user, or is used to track the user and its behavior.

The purpose of this cookie is the functionality of the site (can not be disabled). It ‘also necessary to enable a safe and efficient site.
devicePixelRatio,
quality
Session NO Stores the pixels of the display ratio of the visitor.

It no contains information to identify you.

Se il display del visitatore lo consente, mostra immagini in alta risoluzine. Rientra tra le funzionalità del sito (non può essere disabilitato).
displayCookieConsent 1 year NO Cookies generated by the plugin cookies that lets you know if a visitor has accepted or not review the cookie.

It no contains information to identify you.

Save the user preference about the acceptance of Cookie Policy (can not be disabled).
_ga 2 years NO Generation of statistics on the use of the Web site through the service Google Analytics.

It does not contain any personal information.

Analysis and statistics about navigation of website.
_gid 24 hours NO Used by Google Analytics to distinguish users accross the website pages.

It does not contain any personal information.

Analysis and statistics about navigation of website.
_gat 10 minutes NO Service uses Google Analytics to increase the speed of applications in the areas of performance on high traffic sites.

It does not contain any personal information.

Analysis and statistics about navigation of website.
_gads, _drt_, id, PREF, NID, SID, FLC Persistent YES
(googleadservices.com),
(google.com)
Some common uses of cookies include selection of advertising based on what’s relevant to a user, improved relations campaign performance and the ability to prevent the display of ads that the user has already seen. Advertising purpose
datr, csm, c_user, fr, fbm_, locale, lu, reg_fb_ref, s, xs, wu Session,
2 years
YES
(facebook.com)
It provides information to Facebook to associate functionality of Social Plugin. Send information to Facebook regardless if you are a member or you have logged on the social network. For more information read the paragraph “Facebook (Social Plugin)” about Cookies Third Party. We use the Facebook Social Plugins to let you share with your friends the contents of our website that you liked.
v1st, TATravelinfo, TASession, TAUnique, ServerPool, CM, BEPIN, TAReturnTo, TACds, roybatty Session,
1 month,
1 year
YES
(tripadvisor.com)
The home page of this website contains a third party trip advisor plugin, providing you with information from other visitors at our Activity. You can find out more about these third party cookies from TripAdvisor. Show users reviews, awards and information received on the community of TripAdvisor about our activity.
_lcmid 1 year NO Livechatinc is a Live Chat service.
This cookie store the Livechatinc Live Chat ID used to identify a device across visits, and also across a single chat session to store the user’s preference to disable Live Chat.
Provide a real-time chat to contact with our visitors.
_cfduid 1 anno YES (livechatinc.com) Livechatinc is a Live Chat service. This cookie is used to eliminate any security restrictions based on IP address of the visitor comes. For example, if the visitor is located in a coffee shop where there are a lot of infected machines, but the visitor’s machine is known reliably, then the cookie can override the protection. It does not match any userid in the web, or the cookie store any personal information.
Note: This cookie is strictly necessary for the security operations of the site and can not be deactivated.
Provide a real-time chat to contact with our visitors.

Third Party Cookies

  • Google Analytics

    This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files that are placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the Web Site by you (including your IP address) will be transmitted to and stored by Google servers. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to the activities of the website and internet usage. Google may also transfer this information to third parties unless required by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but this may prevent you from using all the features of this website. By using this Web Site, you consent to the processing of data about you by Google in the manner and purposes set out above.
    Google Analytics reserves the right to change the terms of this policy at any time, with or without notice.
    For more information: Privacy PolicyOpt-Out

  • AdWords Remarketing (Google)

    AdWords Remarketing is a service of Remarketing and Behavioral Targeting provided by Google Inc. that connects the activity of this application with the Adwords advertising network and Cookie Doubleclick.
    The service also monitors conversions Google AdWords through the statistics service provided by Google Inc. that connects data from the network of Google AdWords ads with the actions within this Web Site.
    For more information: Privacy PolicyOpt-Out

  • Facebook (Social Plugin)

    Button “Like” on Facebook (the social network facebook.com operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA). When the sites you access another website that contains this type of plug-in, your browser establishes a direct connection with the Facebook servers and sends this data to Facebook. This happens regardless of whether you are a member of Facebook, you are logged in as a member of Facebook to sites that you either click the plug-in. If you are a member of Facebook and you are connected to Facebook while you’re on the Sites, Facebook will put your visit to sites on your Facebook account, even if you do not check the plug-in capital. If, instead, click the plug-in, this information will be transmitted to your Facebook account, which will be stored. We do not know in detail which of your data will be sent to Facebook or use Facebook for what purpose such data. This data includes your IP address, Facebook information on the site that you visited, the date and time of your visit, and other information about the browser. If you enter the Sites while you are still connected to Facebook, it will be collected and processed even your identification code to access Facebook and assign the visit to your Facebook account. If you do not want Facebook to collect your personal information through the Sites, you must log out of Facebook before visiting the sites. To learn about the purpose of the processing and subsequent use of such by Facebook, as well as your rights and setting options Protection of your privacy, please read carefully the instructions regarding the protection of data of Facebook.
    Facebook reserves the right to modify the terms of this policy at any time, with or without notice.
    For more information: Cookie PolicyPrivacy Policy

  • TripAdvisor (TripAdvisor LLC)

    Tripadivisor is an online service that provides users (“you”) with recommendations for hotels, resorts, inns, vacations, travel packages, travel guides, flights, vacation rentals, and lots more. The social widget of Tripadvisor allows you to view these recommendations oun our website.
    We do not know in detail which of your data will be transmitted to Tripadvisor or for what purpose it will use such data. This data includes your IP address, information on the site that you visited, the date and time of your visit, and other information about the browser. To know the purpose of the processing and subsequent use of such by Tripadvisor, as well as your rights and setting options for the protection of your privacy, please read carefully the instructions regarding the protection of data of TripAdvisor.
    TripAdvisor reserves the right to modify the terms of this policy at any time, with or without notice.
    For more information: Privacy Policy

  • Livechatinc Live Chat

    Livechatinc helps businesses to provide a customer support.
    Give our brand a voice and build meaningful relationships by talking to our customers over live chat.
    The purpose is increase the chances of high value engagement and more sales by using proactive chat to automatically reach out to customers.
    For more information: Privacy Policy


Transparency and use of cookies

Unfortunately, as mentioned above, we are not able to offer access to our Web Site and our services without cookies.

If you do not wish to receive third party cookies on your device many of these offer the possibility to exclude the receipt, the link that you indicated you abbimao receipt of cookies sent by third parties. In addition, some browsers allow you to choose how you prefer that this responds to the demands of third parties to send cookies to your device. Please note, however, that this exclusion by third parties is not subject to our control.

We reserve the right to change this Policy Cookie, in whole or in part, at our discretion. All its changes diveranno effective immediately upon posting on the Website of the updated policy. The use of the Web Site or the Services after the amendment of this Policy Cookie implies acceptance of those changes. If you do not agree to the terms of this Policy Cookie, as amended from time to time, in whole or in part, you should stop using the Site.


More information about your Privacy

If you want more information about privacy please view our Privacy Policy